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Superior
Customer Service
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At AIP Solutions, communication is
paramount, with our clients and within
our company. Your telephone calls to AIP
Solutions are important, which is why
our team makes every effort to return
phone calls the same day. We keep our
clients informed of their accounts by
customizing reports based on our
clients’ needs. Clients can choose from
daily, weekly or monthly reports.
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You decide the frequency and how you
receive your reports: phone, fax, email
or USPS. Additionally, clients can view
their debtor activity at any time
through our Online Client Auditing
service. |
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Online Client Auditing |
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... full online
access to collection notes 24/7
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Through our Online Client Auditing, you
can access your debtors’ files, which
are password protected, and view
collector notes, real-time debtor
payments and how often the accounts have
been worked. This access is available to
you 24 hours a day, seven days a week.
Furthermore, once the collector notes
have been entered into a file and saved,
those notes cannot be altered or changed
in any way. |
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With our Online Client Auditing you’ll
no longer have to wait for a vague
monthly status report to know what’s
being done to collect your money. AIP
Solutions is one of only a few agencies
in the United States that currently
offers its clients full online access to
its collector notes.
At anytime, you can view the progress of
your accounts, and you can email us
about a debtor directly from an
individual debtor work card page. Again,
access is available to you 24/7. We want
you to see how diligent we are at
working your accounts. Giving our
clients unprecedented access to our
collector notes and payments is just
another way AIP Solutions is
establishing partnerships one placement
at a time.
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